Booking and cancellation policy

Bookings

Please find the available slots for the lessons in the booking system. If you cannot find the perfect slot for you, please consider choosing another one. There are some really popular times, which are harder to get. If you are unable to find a time that works for you, get in touch and I will try to do my best to find a slot for you. 

Bookings for private lessons are accepted up to 24 hours in advance. Once you pay for the lesson and the booking was successful, you receive a confirmation in your E-mail. The times of the booking are displayed in your time zone.

The special deal courses are only held if there are enough participants for the course. If we can not start a course because there are not enough participants, you might consider joining to another group at another time / do a Lesson for Two or try to take Private Lessons.

For more information about company classes, please contact me using the Contact form. 

Cancellations

You can cancel the private lessons up to 48 hours before the lesson start with 100% refund and up to 24 hours before the lesson start with 50% refund. I hope, you understand that it is really hard to find someone else in that short period.

If you signed up for The special deal course, and can not make the group lesson due to sickness, vacation etc., if it is possible, I will try to find some extra time to add to the 30-min. private lesson to give you a quick review of the topic. The idea is that you take the 30-minute private class the same week as the group lesson.  If it is not doable, you can postpone the private lesson to the following week. As it is a group course, unfortunately, there is no refund possible.

Cancellation policies for company courses are due to the agreement with the company, depending on the lesson type group size etc.. The general rule is that group classes canceled 5 days in advance of the scheduled lesson are free of charge. 

 

Due to my long-year experiences, I had to set the following rules for the best satisfaction for all of us. I hope, it works for everyone. By booking a lesson, you agree to accept the above rules. Thank you so much for your cooperation and see you in the class.